RE: Nobody reviewed the manuals

Subject: RE: Nobody reviewed the manuals
From: "Martinek, Carla" <CMartinek -at- zebra -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>, Al Geist <al -dot- geist -at- geistassociates -dot- com>
Date: Thu, 10 Jun 2010 13:28:26 -0500

Ah, yes... the old "can't see the forest for the trees" issue.

I ran into that several years ago when I started this job. Once I started editing, I marked up everything I could find. The writers would make corrections, and I'd end up marking up a bunch more things on the next pass. A couple of the writers were not happy to hear me say, "I didn't see it the first time because of all the other markups."

And they would be *really* peeved when I didn't catch something until a revision or two down the road. Oy!!! Funny, tho, -- they didn't like it when I told them that if they would proof their own work FIRST before sending it to me there wouldn't have to be multiple reviews... <eyeroll>.

Eventually we got to the point where the major issues were fixed (and oh, there were many) and I was starting to find all the little niggling ones.


-----Original Message-----
From: Marguerite Krupp

One software doc project I worked on had been patched a number of times
over the years, with patches on the patches. When I went in and cleaned
up what I could, my reviewers came back with a bunch of comments saying,
this or that was wrong or didn't work that way. When I investigated,
the issues were mostly in sections that I hadn't cleaned up, but that
had been so obscured by the bigger issues that nobody noticed them.


This email and any files transmitted with it are confidential, and may also be legally privileged. If you are not the intended recipient, you may not review, use, copy, or distribute this message. If you receive this email in error, please notify the sender immediately by reply email and then delete this email.

Gain access to everything you need to create and publish documentation,
manuals, and other information through multiple channels. Choose
authoring (and import) as well as virtually any output you may need.

- Use this space to communicate with TECHWR-L readers -
- Contact admin -at- techwr-l -dot- com for more information -

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:

Nobody reviewed the manuals: From: Al Geist
Re: Nobody reviewed the manuals: From: Marguerite Krupp

Previous by Author: My Word 2007 cross-references are flippin' out
Next by Author: Word 2007 "Repeat Header Rows" question
Previous by Thread: Re: Nobody reviewed the manuals
Next by Thread: RE: Nobody reviewed the manuals

What this post helpful? Share it with friends and colleagues:

Sponsored Ads