Re: Request of Advice

Subject: Re: Request of Advice
From: Scott Turner <quills -at- airmail -dot- net>
To: Dan Goldstein <DGoldstein -at- riverainmedical -dot- com>
Date: Tue, 29 Jun 2010 18:46:55 -0500

Well, at least a rifleman is a defined and useful entity. As long as they can march 20 miles in a Dayaks hit a target at 300 meters.

Sent from my iPhone

On Jun 29, 2010, at 17:12, "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com> wrote:

> Interacting with Help authoring software the way you interact with
> people:
>
> User: In the current project, show me a list of the long topics.
>
> HATT app: Define "long."
>
> User: The ones that a user would have to scroll down more than once to
> read.
>
> HATT app: On a 1280 by 1024 display?
>
> User: Sure.
>
> HATT app: Here they are.
>
> User: For any topic on that list that has subheadings, split it into
> separate topics. Use the subheadings as topic headings for the new
> topics, and add links in the first of a set to each of the new topics
> below it.
>
> HATT app: Where should I put the links?
>
> User: At the end of the first topic in each set.
>
> HATT app: Define "set."
>
> User: The group of topics that you created by splitting up a single long
> topic.
>
> HATT app: Done. What about the topics on the list that don't have
> subheadings?
>
> User: Hide everything past the first scroll down, with the word "More"
> to reveal the hidden text.
>
> ... and so on. The software in this example has no real initiative,
> creativity, or sense of organization. It can do nothing to improve the
> end product without instructions from the user. The only revolution is
> in the communication between the user and the software.
>
> P.S.: I'm just a little worried that Outlook's spell-check suggestion
> for ROFLMAO is RIFLEMAN.
>
>> -----Original Message-----
>> From: Bill Swallow
>> Sent: Tuesday, June 29, 2010 5:40 PM
>> To: Dan Goldstein
>> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
>> Subject: Re: Request of Advice
>>
>> ROFLMAO!!! If people were so easy to interact with we
>> wouldn't have even a mere fractions of the problems we have
>> in this world. Computers are far more compliant! ;-)
>>
>> Right, and as easy as you make a software tool to use, you
>> still have the application of that tool to consider. THAT is
>> not something that a tool can decide or assist a user with,
>> no matter how well designed it is.
>>
>
>
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>
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Follow-Ups:

References:
Request of Advice: From: s_borgioli
Re: Request of Advice: From: John Posada
RE: Request of Advice: From: Dan Goldstein
Re: Request of Advice: From: John Posada
RE: Request of Advice: From: Dan Goldstein
Re: Request of Advice: From: Bill Swallow
RE: Request of Advice: From: Dan Goldstein
Re: Request of Advice: From: Bill Swallow
RE: Request of Advice: From: Dan Goldstein

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