RE: Request of Advice

Subject: RE: Request of Advice
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: John Posada <jposada99 -at- gmail -dot- com>, Dan Goldstein <DGoldstein -at- riverainmedical -dot- com>
Date: Wed, 30 Jun 2010 12:05:37 -0400



> -----Original Message-----
> From:
> techwr-l-bounces+kevin -dot- mclauchlan=safenet-inc -dot- com -at- lists -dot- techwr
-l.com [mailto:techwr-l-bounces+kevin.mclauchlan=safenet-> inc -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of John Posada
> Sent: Tuesday, June 29, 2010 5:31 PM
> To: Dan Goldstein
> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Request of Advice
>
> I don't agree.
>
> Bad software and complex tasks are two different things.
>
> You think that the best designed online help application is going to
> let off-the-street with 1 year of experience convert, adapt, and
> produce a 600 topic online help system in XML/DITA?

But how well is an _experienced_ TW who's done years
of book-style docs with FrameMaker and Word, and years
of CHM and WebHelp with RoboHelp and Flare (not to mention
hundreds of photo-tweaks in GIMP/Photoshop/Paintshop, and
illustrations in Visio, Illustrator, etc.) but who has
never before _met_ DITA going to do?

What if the inexperienced TW learned about DITA at
school, but has no exprience with a particular tool,
while the experienced writer has overall experience
and specific tool experience... but no history with
DITA?

How well is an experienced TW who's done years of
varied work with various tools and methodologies
going to fare when s/he's dropped headfirst into
the deep end of mil-spec writing?

A serious paradigm or niche shift is going to set
any writer back on his/her heels. Sure, some are better
than others at bluffing, and faking 'til they make it.

I just want to be sure we make a fine distinction
between somebody who's had only a year or so of
total on-job experience and somebody who has simply
had no experience with tool, and somebody who has
had no experience with an entire genre or field
(non-related experience notwithstanding).

On the fourth or fifth hand (whatever hand I'm up
to by now) if you are an el-cheapo sweat-shop that
hires inexperienced newbies, or just anybody who
can type, all the time, then you deserve the repercussions.

Instead of stiffing your stable of juniors by hiring
an "expensive" pro to come in and save the day, why
not hire a contractor to train your existing staff up
to speed, while they keep doing reasonably good work
that they've managed to do over the year or two that
you've had 'em?

- K

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References:
Request of Advice: From: s_borgioli
Re: Request of Advice: From: John Posada
RE: Request of Advice: From: Dan Goldstein
Re: Request of Advice: From: John Posada
RE: Request of Advice: From: Dan Goldstein
Re: Request of Advice: From: John Posada

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