Re: Mac vs PC users

Subject: Re: Mac vs PC users
From: Elaine Garnet <2egarnet -at- rogers -dot- com>
To: dvora -at- tech-challenged -dot- com
Date: Tue, 6 Jul 2010 10:33:43 -0400

Hi Deborah:
I guess we are an arrogant lot, we MAC users! That said, I am a new MAC user and it took me a while to transition from the PC to MAC interface. Just the other day, I had to call support to burn a CD for a PC user, a task that normally would have given me no problems. Don't assume everyone knows how to use a MAC. Check the Apple support pages and you will see lots of questions from users.
Good luck. Unfortunately, I do not know of any comparative PC-MAC user studies.
Elaine

On 2010-07-06, at 10:03 AM, Deborah Hemstreet wrote:

> Hi all,
>
> Are there any studies out there that anyone knows of that compare how MAC users interact with computers compared to PC users?
>
> Are MAC users quicker learners?
>
> I"m writing some Help for a MAC application, and a lot of the feedback I get is, EVERYONE knows this - you don't have to explain it (such as what happens when I click File > Save, or what an Action button is, etc.
>
> Your thoughts would be appreciated.
>
> Deborah
>
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References:
Mac vs PC users: From: Deborah Hemstreet

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