Re: Mac vs PC users

Subject: Re: Mac vs PC users
From: Tim Murray <tlmurray -at- techknowledgecorp -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 6 Jul 2010 11:06:21 -0400

> Are there any studies out there that anyone knows of that compare how MAC users interact with computers compared to PC users?
> Are MAC users quicker learners?
> I"m writing some Help for a MAC application, and a lot of the feedback I get is, EVERYONE knows this - you don't have to explain it (such as what happens when I click File > Save, or what an Action button is, etc.

The issues are the same, it's just that the actions to perform a task seem to be easier to grasp on a Mac than in Windows. (And it's Mac, not MAC. Mac is an abbreviation, not an acronym or initialism.)

In other words, if someone doesn't know anything about the concept of saving files, then they'll need more information. But unless you're writing about their very first app, I'd say just "save the file."

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