Re: Use of screenshots in procedures?

Subject: Re: Use of screenshots in procedures?
From: Sally Derrick <sjd1201 -at- gmail -dot- com>
To: "Saunders, Ian" <ISaunders -at- syntellect -dot- com>
Date: Thu, 2 Sep 2010 10:19:15 -0500

I think screaming and stamping your feet is appropriate for an InstallShield
wizard. :-) I generally include the first panel so the user can be certain
they are in the right place. After that, I don't think they are necessary.
For REALLY simple wizards, I have even eliminated the steps and told the
reader to follow the instructions on each panel of the wizard. I work
closely with the developers to make sure we have good instruction on the
panels.

Sally




On Thu, Sep 2, 2010 at 10:07 AM, Saunders, Ian <ISaunders -at- syntellect -dot- com>wrote:

> Hi,
>
> I have to update some software installation procedures, each of which
> contains about a dozen screengrabs of the InstallShield wizard at various
> stages during the process. Are all these graphics really necessary?
> Personally, I think they are way over the top, and turn what would be one
> page of instructions into six pages that simply mimic what you will be
> seeing on the screen as you perform the task.
>
> Before I start screaming and stamping my feet, however, I thought I would
> find out what the current thinking is on this question.
>
> To illustrate (the obvious) or not? That is the question!
>
> TIA
>
> Ian Saunders
> Syntellect
> UK
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References:
Use of screenshots in procedures?: From: Saunders, Ian

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