OTish: website usability

Subject: OTish: website usability
From: Erika Yanovich <ERIKA_y -at- rad -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 23 Jan 2011 07:39:56 +0000

Hi all,
What B2B (if you use such systems) or B2C ecommerce webistes do you like/hate the most and why? When you place an order on a site, what do you consider essential, good practice, poor usability etc? I was tasked with developing the specs for such a beast and I'm looking for any insights you may have, including links to examples, if possible.
Many TIA

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:


Previous by Author: Re: Does anyone know of any groups that specialize in Customer Service/Agent call center knowledgebase writing?
Next by Author: RE: New TECHWR-L Poll -- Jobs in 2011
Previous by Thread: A new "old" email client-- Eudora Open Source Edition
Next by Thread: Re: OTish: website usability

What this post helpful? Share it with friends and colleagues:

Sponsored Ads