Re: Best Practice...Reuse Content

Subject: Re: Best Practice...Reuse Content
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: "Porrello, Leonard" <lporrello -at- illumina -dot- com>
Date: Wed, 2 Feb 2011 13:53:50 -0800

I think John is looking for some "certified experts" to help him sell
management on the idea that content reuse itself is a business "best
practice," rather than any best practices for actually getting it
done.

Gene Kim-Eng


On Wed, Feb 2, 2011 at 1:23 PM, Porrello, Leonard
<lporrello -at- illumina -dot- com> wrote:
> Before we get to "best practices prescribed by experts," how about we start with common sense.
>
> Are all three knowledgebases hosted by the same provider? If not, why not? Even if two-thirds of the information is exclusive to a given region, why not have one knowledgebase that users can filter by region (through a "Choose Your Region" splash screen for example)? If having a local URL is important, that could be done easily enough with a redirect.
>
> Having only one knowledgebase would facilitate reuse and, arguably, simplify management and, therefore, reduce the cost of management. Such an approach would also lend itself to more consistent use of standards and, therefore, better and more uniform information.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
Best Practice...Reuse Content: From: John Posada
Re: Best Practice...Reuse Content: From: Keith Hood
RE: Best Practice...Reuse Content: From: Porrello, Leonard

Previous by Author: Re: Concept - Task ratio
Next by Author: Re: Best Practice...Reuse Content
Previous by Thread: RE: Best Practice...Reuse Content
Next by Thread: Re: Best Practice...Reuse Content


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads