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Re: Coaching less experienced folks on asking good questions
Subject:Re: Coaching less experienced folks on asking good questions From:"Gene Kim-Eng" <techwr -at- genek -dot- com> To:"TECHWR-L list" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Mon, 28 Feb 2011 19:06:06 -0800
They both have the same objective, which is to help the uninitiated avoid asking
questions that will be considered "stupid" by people who are less likely to be
helpful if those kinds of questions are asked of them.
If I'm coaching less experienced "apprentice" types of colleagues or
subordinates, I encourage them to ask lots of questions, including questions
that might be considered "stupid." But until they develop the experience and
knowledge to be able to recognize those potentially problematic questions, I
encourage them to direct their questions at me, rather than at the people I want
to avoud addressing them to. The responsibility for promoting a "supportive
team environment" for a new member of your team is you, not the people you're
trying to train the new team member to be effective at working with.
----- Original Message -----
From: "Phil" <philstokes03 -at- googlemail -dot- com>
Advice for not asking stupid questions on an open-source help forum (referring
back to the OP's link here) and advice for not asking questions in a
professional environment (where all are supposed to be pulling towards the same
goal) are rather different kettles of fish. Or so it seems to me.
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