RE: FM 10 under Win 7 Ultimate

Subject: RE: FM 10 under Win 7 Ultimate
From: "Daniel Feiglin" <daniel_f -at- radwin -dot- com>
To: "Fred Ridder" <docudoc -at- hotmail -dot- com>
Date: Wed, 30 Mar 2011 08:27:39 +0200

The simple answer to your last question is based on the hard nasty fact
that I am sitting where I am as a freelancer/contractor. I maintain my
own licenses for TCS 3 (and quite a bit of other stuff). Here in Israel
the "upgrade" from TCS 1 to TCS 3 cost me a little under $1200 (not $700
advertised on the Adobe site). As a cash customer paying a premium, I
expected TCS 3 to work no worse than TCS 1. While I've learned to
tolerate FM 8 and FM 10's tendency to crash at random times for no
apparent reason (save everything every 5 minutes!), I take a very dim
view of a major feature failing up-front on a supported operating
system. I worked as a programmer for over 30 years before moving across
to TW and I know exactly what I'd get for that kind of "quality".



I daresay that as TCS 3 becomes more widely used, I won't be the only
one fulminating about this.



Daniel Feiglin| Technical Writer| RADWIN | t. +972 (3) 769 2827 | f.
+972 (3) 766 2902 | m. +972 (52) 3869986 | www.radwin.com
<http://www.radwin.com/>



From: Fred Ridder [mailto:docudoc -at- hotmail -dot- com]
Sent: Tuesday, March 29, 2011 16:18
To: Daniel Feiglin
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: FM 10 under Win 7 Ultimate



It's not a workaround. It's the way the feature was designed to work.
When you're printing to a physical printer, hyperlinks and bookmarks are
completely extraneous and shouldn't be included. When you're performing
a print operation that is being sent to a file that will be distilled
into PDF or printing to a virtual printer that produces a PDF as it's
direct output, you have to tell FrameMaker that to include the data
necessary to produce links and other interactive features if you want
those features.

I have to say that you really seem to have a chip on your shoulder about
this whole issue. There is no such thing as a perfect software
application. Every software tool has bugs and design shortcomings of
varying degrees, just as every document that we create using those tools
has places where it can be improved (at least in somebody's eyes).
Jumping directly from "this app has a bug" to "let's file a class action
suit and make them regret that they ever released this product" seems
like a pretty big leap to me.

-Fred Ridder


________________________________

Subject: RE: FM 10 under Win 7 Ultimate
Date: Tue, 29 Mar 2011 14:31:02 +0200
From: daniel_f -at- radwin -dot- com
To: docudoc -at- hotmail -dot- com
CC: techshoret -at- yahoogroups -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com

Summary:



Fred's answer is the workaround.



I still believe that Adobe aught be taken to task (or to court!) over
the Distiller issue. Other than that, thanks to everyone who contributed
to this thread, which we can close.

Daniel Feiglin| Technical Writer| RADWIN | t. +972 (3) 769 2827 | f.
+972 (3) 766 2902 | m. +972 (52) 3869986 | www.radwin.com
<http://www.radwin.com/>



From: Fred Ridder [mailto:docudoc -at- hotmail -dot- com]
Sent: Tuesday, March 29, 2011 14:49
To: Daniel Feiglin
Subject: RE: FM 10 under Win 7 Ultimate



I can't speak specifically to the behavior of FrameMaker 10 and
Distiller X, because our pubs group is still using Framemaker 8.0 and
Adobe 9.0 Pro. But in every older version of FrameMaker printing to the
Adobe PDF printer has always worked and has always preserved bookmarks
and hyperlinks as long as you remember to explicitly enable the Generate
Acrobat Data option, which is disabled by default for print operations.

-Fred Ridder


> Subject: RE: FM 10 under Win 7 Ultimate
> Date: Tue, 29 Mar 2011 08:54:11 +0200
> From: daniel_f -at- radwin -dot- com
> To: richard -dot- combs -at- Polycom -dot- com
> CC: techwr-l -at- lists -dot- techwr-l -dot- com
>
> Using Adobe PDF Printer is also bad news: You lose all of your
bookmarks. See my previous post on this, using PDF Creator as the
printer. Bookmarks ARE preserved.
>
> Hmmm. Maybe Adobe should take a look at the PDF Creator source code
(FOSS, GNU license) to see how to do it right!
>
>
> Daniel Feiglin| Technical Writer| RADWIN | t. +972 (3) 769 2827 | f.
+972 (3) 766 2902 | m. +972 (52) 3869986 | www.radwin.com

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References:
FM 10 under Win 7 Ultimate: From: Daniel Feiglin
Re: FM 10 under Win 7 Ultimate: From: Gene Kim-Eng
RE: FM 10 under Win 7 Ultimate: From: Daniel Feiglin
RE: FM 10 under Win 7 Ultimate: From: Combs, Richard
RE: FM 10 under Win 7 Ultimate: From: Daniel Feiglin
RE: FM 10 under Win 7 Ultimate: From: Daniel Feiglin
RE: FM 10 under Win 7 Ultimate: From: Fred Ridder

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