Review Processes

Subject: Review Processes
From: Chantel Brathwaite <brathwaitec -at- castupgrade -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 29 Jun 2011 17:08:20 -0400

Hi!

I am curious about the review process for different tech writing departments. Over my career, reviews have been handled many ways; sometimes by other writers, sometimes by the test team, and sometimes by programmers. On rare occasions I've worked in places where there are no reviewers prior to customer release.

How are reviews handled in your office? Who conducts the reviews and how much time do you typically give a reviewer? Do you have separate reviews for content and grammar/layout? Also, is your documentation reviewed/tested alongside other software or hardware artifacts?

Also, where is your tech writing department in the hierarchy of your company? (I'm asking because I think this sometimes impacts reviews and possibly the quality of reviews.) For example, is your department separate from others, are you part of the programming department, or are you grouped with the QA or marketing departments?

--

Chantel Brathwaite
Technical Writer
Cole Engineering Services Inc.
Web: http://www.coleengineering.com
Email: Chantel -dot- Brathwaite -at- coleengineering -dot- com
Phone: 407-207-1773 ext. 4138

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