RE: Tips on how to talk to SMEs

Subject: RE: Tips on how to talk to SMEs
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 13 Jul 2011 09:04:13 -0400

I respectfully disagree with:

"The SME assumes that the project was programmed in a way that everyone
should be able to understand it without documentation, since no one
looks at it anyway."

Those two generalizations about SMEs are often false, and they're also
contradictory. I would never project those attitudes onto an SME prior
to discussing the work.

-----Original Message-----
From: Craig Cardimon
Sent: Wednesday, July 13, 2011 8:20 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Tips on how to talk to SMEs

These suggestions might help:

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Tips on how to talk to SMEs: From: Craig Cardimon

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