RE: Tips on how to talk to SMEs

Subject: RE: Tips on how to talk to SMEs
From: "Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>
To: 'Kerstin Peterson' <kerstin -dot- peterson -at- gmail -dot- com>, "'techwr-l -at- lists -dot- techwr-l -dot- com'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 13 Jul 2011 13:13:35 +0000

I would agree. I ask lots of questions everywhere else before I knock on an SME's door.

-----Original Message-----
From: techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Kerstin Peterson
Sent: Wednesday, July 13, 2011 9:10 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Tips on how to talk to SMEs

The most important thing about approaching SMEs, in my opinion, is to have
exhausted all other avenues for answers to your questions before you take up
their valuable time. SMEs think that tech writers ask dumb questions in the
first place (which we do, from their viewpoint), and asking a question that
makes it obvious that you haven't done your homework proves them right.



On Wed, Jul 13, 2011 at 8:19 AM, Craig Cardimon <craig -dot- cardimon -at- gmail -dot- com>wrote:

> These suggestions might help:
>
> http://morespecifically.wordpress.com/2011/07/13/play-nice-with-an-sme/
>
> --
> Craig Cardimon
> "The Duct Tape Writer"
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--
Kerstin Day Peterson
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References:
Tips on how to talk to SMEs: From: Craig Cardimon
Re: Tips on how to talk to SMEs: From: Kerstin Peterson

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