Re: Optimizing OnlineHelp for Mobile Viewing

Subject: Re: Optimizing OnlineHelp for Mobile Viewing
From: John Allred <jack -at- allrednet -dot- com>
To: Techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 29 Jul 2011 15:39:47 -0500

Having been out of the field for many years, I should apologize if I'm missing something that everyone else knows. But what you're describing is what we were talking about in web development fifteen years ago. You write one structured document and serve it with the appropriate CSS style sheet for the device in use. I find it hard to believe any tools have been developed in that time without this economical framework in mind. Well, on second thought, Microsoft never signed on for a neutral, standards-based web; why should anyone else?

John Allred

Sent from my iPhone
>
>
> On Jul 29, 2011, at 12:11 PM, Francis Anthony <anthony2francis -at- yahoo -dot- com> wrote:
>
>> Kevin,
>>
>> The HAT we use, Help & Manual, does not publish to a mobile-optimized Help system. It only publishes to a conventional PC-optimized online Help.
>>
>> Our requirement is that the same published Help be optimal for viewing both from a PC as well as a mobile.
>>
>> Thanks,
>> Francis
>>
>> ________________________________
>> From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
>> To: Francis Anthony <anthony2francis -at- yahoo -dot- com>; "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
>> Sent: Friday, 29 July 2011 7:01 PM
>> Subject: RE: Optimizing OnlineHelp for Mobile Viewing
>>
>>
>>
>>> -----Original Message-----
>>> From: Francis Anthony
>>
>>> I'm currently creating documentation for a smartphone-based
>>> application. The requirement is that documentation should be optimized
>>> for viewing both from a PC browser as well as a mobile browser.
>>
>> [snip]
>>>
>>> Anybody on this list who has worked on optimizing online Help for
>>> mobile viewing? Or do any of you have other ideas for delivering
>>> single-sourced content to PCs and mobiles?
>>
>> Does the requirement specify that the same published help
>> must work optimally for both platforms?
>>
>> Or when you talk of single-sourced, do you mean that
>> your source help files (in the HAT) could be used to
>> create a PC-viewable version and a separate phone-viewable
>> version?
>>
>> I'm not about to provide the solution, but I wanted to
>> get the question clarified...
>>
>> Maybe take a look at WebHelp Mobile discussion in the
>> MadCap Flare forums:
>>
>> http://forums.madcapsoftware.com/viewtopic.php?f=77&t=12339
>>
>> It's not talking about your HAT, but it seems to be talking
>> about what you want, and maybe the people who publish your
>> HAT have something (or are just about to... ).
>>
>> - k
>>
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>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>
>> Create and publish documentation through multiple channels with Doc-To-Help.
>> Choose your authoring formats and get any output you may need. Try
>> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
>> http://www.doctohelp.com
>>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

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Follow-Ups:

References:
Optimizing OnlineHelp for Mobile Viewing: From: Francis Anthony
RE: Optimizing OnlineHelp for Mobile Viewing: From: McLauchlan, Kevin
Re: Optimizing OnlineHelp for Mobile Viewing: From: Francis Anthony

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