Re: Hiding things (was RE: Optimizing OnlineHelp for Mobile Viewing)

Subject: Re: Hiding things (was RE: Optimizing OnlineHelp for Mobile Viewing)
From: "Weissman, Jessica" <WeissmanJ -at- abacustech -dot- com>
To: Ruth Sessions <ruthsessions03051 -at- yahoo -dot- com>
Date: Wed, 3 Aug 2011 16:26:48 -0400

This requirement can be met by any HAT that can output to a screen-viewable PDF with a live Toc that lists all topics. I created such a PDF as one of the output formats for an API doc in my last job. We used Help & Manual.

- Jessica

On Aug 3, 2011, at 4:22 PM, "Ruth Sessions" <ruthsessions03051 -at- yahoo -dot- com> wrote:

> Robert:
>
> Actually, I've received complaints from some technical customers (for SDKs)
> about being forced to click with the mouse too often in Help files.
>
> One such techie suggested we use a continuous scrolling approach. I'm not sure
> if everyone would like it this solution for reference Help, but it fulfills his request:
> Put all APIs in a single topic and link from the contents to a subheading for each API.
> The customer can then click OR scroll to select a particular API.
>
> Or some HATs might have features to arrange the APIs that way even after you put
> each in its own topic. Ideally, the option should be available.
>
> Do you think such a result could be achieved using RoboHelp, AuthorIT, or another
> HAT you have experience with?
>
> Ruth
>
> ------------------------------------------------------------
> Ruth Sessions
> 603/886-7355
>
>
> ________________________________
> From: Ed Marsh <lists -at- edmarsh -dot- com>
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Sent: Wednesday, August 3, 2011 9:20 AM
> Subject: Re: Hiding things (was RE: Optimizing OnlineHelp for Mobile Viewing)
>
>
>
> Are you talking about a drop-down *menu*, or a drop-down *list*?
>
>
> -=Ed.
>
> On Tue, 2 Aug 2011 08:16:17 -0700, Robert Lauriston wrote:
>
>>
> Drop-downs make sense in a dialog box or data entry where if you
>>
> exposed all the enums for all the fields they wouldn't fit it in the
>>
> form.
>>
>> They make no sense to me for related topics or "see also" in
> online
>> help. Why make me click on something instead of just letting me
> skim?
>> As a user, when I come across that sort of thing, I'm annoyed.
>>
> Flare's help is full of that stuff, providing a useful negative
>>
> example of their pointless features.
>>
>> If I didn't read fast and
> navigate mostly from the keyboard I might
>> not be so annoyed by a help
> system constantly making me reach for the
>> mouse.
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Create and publish documentation through multiple channels with Doc-To-Help.
> Choose your authoring formats and get any output you may need. Try
> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
> http://www.doctohelp.com
>
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> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Create and publish documentation through multiple channels with Doc-To-Help.
> Choose your authoring formats and get any output you may need. Try
> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
> http://www.doctohelp.com
>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

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References:
Re: Hiding things (was RE: Optimizing OnlineHelp for Mobile Viewing): From: Ed Marsh
Re: Hiding things (was RE: Optimizing OnlineHelp for Mobile Viewing): From: Ruth Sessions

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