Re: Communicator a real stand-out

Subject: Re: Communicator a real stand-out
From: Lisa G Wright <lisawright -at- mail -dot- utexas -dot- edu>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 23 Aug 2011 14:51:58 -0500

Absolutely. For me, the level of interruption provided by IM is virtually non-existent. It doesn't derail my train of thought, and there's no requirement for me to respond right away, even if my client says that I'm "available." A phone call is an interruption, as is walking over to talk to me. IM says "hey, I need to talk to you when you have a minute." Likewise, it lets me ping someone to say "hey, I have a question."

It's also indispensable when testing software or troubleshooting a problem. We use it during our service incidents as a primary means of communication between all parties. E-mail has a tremendous delay when sending information back and forth, whereas for me, the instant nature of IM is practically as good as sitting in the same room.

Lisa

On 8/18/2011 7:05 PM, Tony Chung wrote:

Is everybody really that okay with being bothered by IM all the time? If
it's that urgent, they can walk over to my desk, or PHONE me.

-Tony

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


References:
RE: Communicator a real stand-out: From: Dan Goldstein

Previous by Author: Re: New words - where have you found them?
Next by Author: Tips for finding technical writing positions
Previous by Thread: RE: Communicator a real stand-out
Next by Thread: Follow-up: Printing with HTML and CSS


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads