Re: Help - my consultants cannot write!

Subject: Re: Help - my consultants cannot write!
From: "Michael West" <mike -dot- west -at- bigpond -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 10 Oct 2011 11:15:54 +1100

> I am in desperate need of tech writer training for my consultants. I
> have a bunch of information security consultants who cannot write. Its
> infuriating. I edit their material and I want to wring their necks.
> They blather and yammer on about this and that - I need to teach these
> people how to succinctly express complex ideas and write reports.

Forget it. Clear writing requires clear thinking. Well-educated people can
write clearly and succinctly. People who haven't developed that skill by the
time they finish their education probably never will.

You could try sending them to your local Info Mapping franchise to help them
learn to organise their blather. Well-organised blather often passes for
clear writing. A small percentage of them will benefit from the course.

My memory may be faulty, but I seem to remember a certain discussion in this
forum, a while back, in which one contributor maintained that "everyone
knows how to write" and that the most important consideration in technical
communication is how much the writer knows about the subject matter. Has
that person changed his mind, or have I imagined the whole thing?
Mike West


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