Re: How long and what effort for Microsoft to move help

Subject: Re: How long and what effort for Microsoft to move help
From: "Saunders, Ian" <ISaunders -at- enghouse -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 13 Oct 2011 07:15:55 +0000


Robert Lauriston suggests looking at "HelpConsole".

I have had the misfortune to work with HelpConsole. I found the interface very "clunky", and certain things you simply could not do without manually editing the code (like hyperlinking to bookmarks in other files). Replacing images was also problematic (the updated image simply wouldn't display during the editing session). The HTML code was also very messy when it came to fixing things that the WYSIWYG editor couldn't handle.

Surem there were some nice features too, but constructing a Help system was frustrating and slow compared to RoboHelp, and outweighed the main selling point of the tool: on-the-fly, real-time updating of live pages.

Ian Saunders
Enghouse Interactive

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:

Previous by Author: Re: Annotated outlines...
Next by Author: How long and what effort for Microsoft to move help content to its current incarnation?
Previous by Thread: CMYK to RGB - converter oddities ...
Next by Thread: TechWhirl Recap for October 14, 2011

What this post helpful? Share it with friends and colleagues:

Sponsored Ads