RE: On reading instructions ...

Subject: RE: On reading instructions ...
From: "Steve Janoff (non-Celgene)" <sjanoff -at- celgene -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>, Peter Neilson <neilson -at- windstream -dot- net>
Date: Fri, 30 Dec 2011 14:43:59 -0800

Best I've ever seen is from the book "Open Here: The Art of Instructional Design," ordered after recommended by someone on this list.

At the top right of one page it says "Cut the blue wire..." -- then turn the page and at the top of the next page it says, "...AFTER you cut the red wire." (I might have the colors reversed but same principle.)

As I recall it was from an actual instruction on how to disarm a bomb.

Steve

-----Original Message-----
From: On Behalf Of Peter Neilson
Sent: Friday, December 30, 2011 4:33 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: On reading instructions ...

1. Read the instructions.

2. Follow the instructions.

3. Before performing step 2, read ALL the instructions.

The above was inspired by the instructions for cleaning the printhead on
my HP printer. They do not tell you to gather appropriate cleaning
materials until well into the procedure.

Who's writing these instructions, anyway? Surely none of the subscribers
to TECHWR-L!

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References:
On reading instructions ...: From: Peter Neilson

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