RE: Techno-fuddyduddy getting anxious

Subject: RE: Techno-fuddyduddy getting anxious
From: "Al Geist" <al -dot- geist -at- geistassociates -dot- com>
To: "'Dan Goldstein'" <DGoldstein -at- riveraintech -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 18 Jan 2012 15:28:31 -0500

I once worked for a senior manager that told me that Technical Writers
write. The engineers would supply all the images I would need and all I
needed to worry about was putting them in the manuals. Of course, there were
no templates for the manuals and the engineers couldn't figure out how to
take images that were in focus. This same manager disappeared from the
company roster one day and I was given full reign to revamp the company
documentation. Life got a lot better and (patting myself on the back), the
manuals improved to a point where customers were actually using them again.
How do I know they were using them? They were emailing me corrections.

Al Geist-Geist Arts, LLC
Fine Art Photography - Exceptional Note Cards
Mobile: 231-301-5770
E-mail: al -at- geistarts -dot- com
Website: www.geistarts.com
Blog: www.gooterscheltz.com
Facebook: Geist Arts
See Also:
Technical Communication, Help, Documentation Management
 
?We can?t solve problems by using the same kind of thinking we used to
create them." (Albert Einstein)



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Follow-Ups:

References:
Techno-fuddyduddy getting anxious: From: Nancy Allison
RE: Techno-fuddyduddy getting anxious: From: Dan Goldstein

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