Re: ANONYMOUS POST: Staffing with unskilled workers

Subject: Re: ANONYMOUS POST: Staffing with unskilled workers
From: Anonymous <anonymous -at- techwhirl -dot- com>
To: Techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 20 Jan 2012 11:11:28 -0500

Management has no time or desire to work together on this; I’m looking for
a new job.


On Fri, Jan 20, 2012 at 9:36 AM, Paul Hanson <twer_lists_all -at- hotmail -dot- com>wrote:

> Hey Anon! It's two weeks later! What happened with this?
>
> -----Original Message-----
> From: Paul Hanson [mailto:twer_lists_all -at- hotmail -dot- com]
> Sent: Friday, January 13, 2012 3:15 PM
> To: 'Techwr-l'
> Subject: RE: ANONYMOUS POST: Staffing with unskilled workers
>
> Hey Anon! It's a week later! What happened with this?
>
> Paul Hanson
> Senior Technical Writer
> Pearson
>
> -----Original Message-----
> From: techwr-l-bounces+twer_lists_all=hotmail -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+twer_lists_all=hotmail -dot- com -at- lists -dot- techwr-l -dot- com] On
> Behalf Of INKtopia Admin
> Sent: Friday, January 06, 2012 12:25 PM
> To: Techwr-l
> Subject: ANONYMOUS POST: Staffing with unskilled workers
>
> Moderator Note: The following is being posted on behalf of a Whirler who
> needs to remain anonymous. Please post all replies to the list and not to
> me, as replies will not be forwarded to the original poster.
>
>
>
> I have been in this job for almost eight years. I started documenting two
> products. Now, I'm responsible for eleven. Three share similar interface
> and features, but it is a lot to handle. I've presented data on why an
> additional resource is necessary each year, and I've been rebuffed. Shortly
> before the end of 2011, I was told to hand one project to one of the Admin
> Assistants to do since "she has a lot of downtime until the summer." She
> isn't stupid, she isn't clueless, but she can't write. She is a novice at
> using Word. I use Flare as the authoring tool, and it is beyond her. Again,
> I'm not saying she's stupid, but she doesn't get the concepts or the
> workflow. She gave me seven topics to review, and they're terrible. While
> they're spelled correctly and the mechanics such as grammar & punctuation
> are good, the procedures are poorly written and they're just not
> acceptable. I can rewrite them, but that's not the point. When I brought
> up the writing problems and the time involved, my manager said that I need
> to help her come up to speed and work with her. I've tried to show her how
> to write a procedure and what goes into a topic, but it just doesn't seem
> to work. I've suggested local and online courses that might help her, but
> there's no budget for it. This is taking up more time that I can afford to
> devote to it.****
>
> ** **
>
> I'm trying to react to this with uh.grace and no emotion.****
>
> **
>
> What next steps would YOU take?
>
>
> Anonymous
>
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References:
ANONYMOUS POST: Staffing with unskilled workers: From: INKtopia Admin
RE: ANONYMOUS POST: Staffing with unskilled workers: From: Paul Hanson

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