Re: Trends in Tech Comm

Subject: Re: Trends in Tech Comm
From: John Allred <jack -at- allrednet -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 03 Feb 2012 09:00:21 -0600

Steve,

I agree with your gist. My thought has always been that the style of writing documentation, as we think of it today, came about during our period of rapid industrialization and borrowed initially from both the scholarly, pedantic style of academia and the very formalized style of business writing of those times. It was either scientific in tone and voice, or an affected business style. I doubt there was any concept of "end user" like we have today.

While an educated or technical audience might prefer a highly precise, technical, and dry, style of writing, your typical end user, I think it's fair to say, prefers a somewhat more casual style that implies the writer has a personality and is more "like" the reader. Isn't that sort of the essence of Apple? The "for the rest of us" attitude?

John Allred

On 2/2/2012 9:42 PM, Steve Janoff (non-Celgene) wrote:

Let me restate and say that I feel what's being drained out of documentation is the art and craft of writing, and part of that is style (not necessarily a writer's personality but a compelling "voice"). This doesn't have to do with the reduction of words but is more a product of standardization (mechanization, automation).


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Follow-Ups:

References:
Trends in Tech Comm: From: Steve Janoff (non-Celgene)
RE: Trends in Tech Comm: From: Steve Janoff (non-Celgene)
Re: Trends in Tech Comm: From: Tony Chung
RE: Trends in Tech Comm: From: Steve Janoff (non-Celgene)

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