Re: Question for writers in New Zealand and Australia

Subject: Re: Question for writers in New Zealand and Australia
From: John G <john -at- garisons -dot- com>
To: "Martinek, Carla" <CMartinek -at- zebra -dot- com>
Date: Wed, 22 Feb 2012 09:43:50 -0500

One way of ameliorating any unintended slights to grouped countries would
be to show the radio frequency settings that they share so that they can
see why they are grouped together,

And all the Kiwis and Aussies I have worked with (I lived and worked in
Godzone for a few years) would not get their knickers in a twist about
being grouped together, especially if it were shown why.

<soapbox>One of the biggest failings of technical communications is not
telling users *why* things are the way that they are.</soapbox>

My 2¢,

JG

On Wed, Feb 22, 2012 at 9:11 AM, Martinek, Carla <CMartinek -at- zebra -dot- com>wrote:

> Posting this question has been like trying to train a dog that keeps
> seeing a squirrel outside...
>
> The question is related to an entry made by the user that will lock in a
> particular radio frequency setting. Australia and New Zealand have the same
> setting in this instance. It's not a drop down option; it's a coded command
> to be typed in and sent to the equipment.
>
> This has been classic ... many of you ignored what the customer (me) asked
> for and instead redefined the problem in order to provide your solution for
> what you assumed the customer needed.
>
>
> And now for a little related humor...
> http://www.projectcartoon.com/cartoon/2
>
>
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Follow-Ups:

References:
Re: Question for writers in New Zealand and Australia: From: Sion Lane
RE: Question for writers in New Zealand and Australia: From: Martinek, Carla

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