Re: What type of document is this?
It's a 50-page document that explains what the software does. It lists the features and briefly describes what users can do on each screen. There are no procedures in it though - we have a much longer user's guide for that. It's a post-release document, and it'll be used as a definitive list of what the product contains. We're producing two versions: a 'product' version containing the UI features, and a 'technical' version.
I'd suggest taking a look at the Microsoft Manual of Style's "Titles of Publications" section. I'm looking at the 3rd edition (the 4th ed. just came out but I haven't bought it yet), and the following three suggestions look particularly applicable:
* Companion - for end users, "Overview of product features, often describing projects the user can accomplish with the product, such as publishing a newsletter. Often highly visual and informal."
And this fosters a use-case presentation, which is likely more helpful to readers than a screen-by-screen description. After all, users don't approach a software app with the intention of using its screens; the users instead want to accomplish some particular task. (I'm not suggesting a big rewrite -- but I am assuming that there is a rough correspondence between "each screen" and "broad user task".)
* Feature Guide - for end users, "Overview of product features."
I've adapted this several times, and called the doc a "Feature Reference", which typically corresponds well to a screen-by-screen doc organization.
* Idea Book - for end users, "Task-oriented. Highlights certain features of the product. Often includes sample files."
I really like this because it provides a good launch point for users. That is, they don't get quite so caught up in the application's screens, but *what* the app can do, even beyond what the user already knows that they need.
(And do let us know what you decide on :-),
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.
Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com
Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.
Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com
Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives
- RE: What type of document is this?, Sean McKean
What type of document is this?: From: Sean McKean
Previous by Author:
Re: Freelance opportunity
Next by Author: suggest - change email subjects when appropriate...
Previous by Thread: Re: What type of document is this?
Next by Thread: RE: What type of document is this?
Visit TechWhirl's Other Sites