Preferred words -- expert, writer, or user?

Subject: Preferred words -- expert, writer, or user?
From: Peter Sturgeon <prsturgeon -at- bell -dot- net>
To: techwrl <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 20 Mar 2012 15:38:13 -0400

The recent thread about uninstall vs remove raise a larger issue. Whose voice should be louder? The expert or the user? I have watched glossaries swell to accommodate jargon loved by development, with a layperson's term provided as the definition.

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