RE: Author-It versus Flare

Subject: RE: Author-It versus Flare
From: "Porrello, Leonard" <lporrello -at- illumina -dot- com>
To: Ken Stitzel <kstitzel -at- symplified -dot- com>, Tech Whirl <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 3 Apr 2012 20:22:53 +0000

When I was deciding between Author-it, Flare, and Help & Manual several years ago, Author-It didn't make the cut as it didn't support snippets. I wonder if they've added snippets capability/support since then.

-----Original Message-----
From: techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Ken Stitzel
Sent: Tuesday, April 03, 2012 12:38 PM
To: Tech Whirl
Subject: Author-It versus Flare

I'm curious and perhaps others are, too: Is there anyone out there who has used both Author-It and Flare? How do you think they compare? What do you think are the strengths/weaknesses of each? Have you ever migrated an Author-It project into Flare? How do you handle multiple users? Do you have projects that involve "branding", i.e., changing your help graphics and contents so it looks like another company is selling it?

I currently use Author-It. It has some very impressive capabilities, but some things are kind of clunky. I recently attended a Flare seminar, and it looks quite impressive also--with some extra features that could make my life easier (and that Author-It doesn't seem to have).

My background:
* Work for a really cool startup
* Currently the only writer, but may be others eventually
* I inherited Author-It from the previous tech writer and have learned it on the job--i.e., I'm definitely not a power user.

I know there must be lovers of each product--but I hope not to start a "religious" war with this inquiry (substitute various HAT names in the linked cartoon):
http://www.thegosspel.com/2012/03/firefox-vs-chrome-cartoons.html

Your comments and thoughts are welcome.

Ken 8-{)>

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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.

http://bit.ly/doc-to-help

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Follow-Ups:

References:
Author-It versus Flare: From: Ken Stitzel

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