TechWhirl: Technical Communications Recap for May 4, 2012

Subject: TechWhirl: Technical Communications Recap for May 4, 2012
From: TechWhirl Admin <admin -at- techwhirl -dot- com>
To: Techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 4 May 2012 11:44:15 -0400

*This week’s update on technical communications and the TechWhirl community
is supported by Platinum sponsor Adobe & RoboHelp 9 |

One of the busiest threads on the TechWhirl email discussion list this week
epitomizes the challenges when “traditional” technical communications
intersects with the goliath of social media, Facebook. Monique Semp decided
to turn to the list for wording/word suggestions about what happens when
users “follow” other users, or “friend” (verb) in the parlance of Facebook
itself. This discussion was fascinating on a number of levels:

- The situation referenced documenting an application that integrates
with Facebook - a traditional tech writing duty for a new kind of app.
- A discussion ensued about the proper terminology – traditional
TechWhirl activity.
- New words and new uses for words were suggested – an increasingly
common activity in the community.
- Another discussion ensued on passive versus active voice – another
traditional community activity.
- The discussion morphed to verbification of nouns – a more recent
tradition and gripe in the community.
- Contributors cited sources, and identified differences among media
(follow on Twitter, like on Facebook, etc.) – the educational nature of the
- Posters recognized that current usage and proper usage are in conflict
– the philosophical nature of the community.

Perhaps this is just a good example of “everything old is new again.” But
it’s also evidence that our concepts of the purpose of the community and
how we perform our technical communications chores are changing almost as
quickly as the technology around us.

Speaking of fast-changing technology … Ebooks are top of mind throughout
the technical communications field this week. Take some time to read Keith
Soltys’ informative interview with Joshua
eBook Architects on how eBooks are being used in tech comm, and what
can learn from publishers and vice versa. Kudos to DCL (Data Conversion
Labs) for hosting a terrific
incorporating eBook content conversion into content strategy.
the Convertability of Your Content” featured Jack Molisani (LavaCon)
interviewing Joe Gollner (Gnostyx Research), Val Swisher (Content Rules)
and Scott Abel (The Content Wrangler). Look for a recording of the webinar
to be posted on DCL YouTube

Check out Roger Renteria’s latest article, “Tips and Tricks for Technical
Writers: Using Googly Freely and
some excellent ideas on getting the most out of all the free tools
available via Google. And finish up with a little bit of fun by taking this
week’s poll on Conference SWAG (Stuff We All
how it impacts what technical communications conferences you attend.
Feel free to post a comment on what SWAG you’d like to see, or the best
stuff you’ve gotten. And as always, we encourage you to be a part of the
community by following and posting in the TechWhirl email discussion

Have a terrific weekend

-The gang at TechWhirl
In Case You Missed it: This Week @ TechWhirl

*New features and articles on <>**

- Tech Writer This Week for May 3, 2012, by Craig Cardimon |
- The EBook Publishing – Technical Communication Mutual Learning
Opportunity, Interview with Joshua Tallent, by Keith Soltys |
- Technical Writing: Convincing Conference Swag – Poll Question |
- Tips and Tricks for Technical Writers: Google Freely and Productively,
by Roger Renteria |

*Tech Comm News on <>:*

- Voice of the Customer Study Shows Metrics-Driven Approaches Drive
Customer Support|
- Crocodoc Launches Enterprise-grade HTML5 Document Embedding Service|
- SiberLogic Offers Free DITA CCMS (Component Content Management
- W3C HTML Working Group Seeks Editors for Review of HTML5
Specifications |
- STC-Montreal Transforms to Ars Communica |
- Corel Releases WordPerfect Office X6 with Expanded Capabilities |

Social Media and the Chance to Follow TechWhirl:

- Our Google Plus Page – what’s happening behind the scenes |
- Will you be our Friend? Please, you know you want to click |
- Want all this TechWhirl goodness a few characters @ a time |
- Updates from TechWhirl delivered to your email in box |
- Or, try our RSS feed (great on Flipboard) |


We want to send a very special “thank you” to our sponsors for their

*Platinum*: Adobe Systems

*Gold: *ComponentOne Software <>,* *Madcap

*Silver*: Society for Technical Communication (STC)
<>, Vancouver
Island University <>

Online Magazine and Discussions for Today's Tech Writer

Follow TechWhirl on
Twitter: @TechWriterToday

Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.


You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @

Previous by Author: TECHWR-L Premium Jobs, Events, and Announcements
Next by Author: TECHWR-L Premium Jobs, Events, and Announcements
Previous by Thread: RE: Read-only USB drive
Next by Thread: adobe licensing issue - didn't someone recently post on it ?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads