Re: Designing online help - book suggestions?

Subject: Re: Designing online help - book suggestions?
From: Edwin Skau <eddy -dot- skau -at- gmail -dot- com>
To: Becca <becca -at- di -dot- org>
Date: Mon, 18 Jun 2012 10:10:51 +0530

I second Jean Hollis Weber's book. Here's a link to the TOC.
http://www.hentzenwerke.com/samplechapters/ithh_toc.pdf

She has other useful books that should be on the library of any tech
writing department as well.

Edwin

On Sun, Jun 3, 2012 at 3:30 AM, Becca <becca_price -at- yahoo -dot- com> wrote:

>
>
> As I've said before here, I'm taking a class in learning how to use
> RoboHelp, as part of the technical writing certificate I'm working on.
>
> One of the weak points of the program (as far as I'm concerned) is there
> is no design and best practices class. I have no idea what type fonts and
> sizes work best for print, pdf, or on-line. I know not to over-use red, and
> that online topics should be shorter and pithier than in paper documents,
> but other than that, I have no idea what I'm doing.
>
> I found a book on Designing and Writing Online Documentation by Bill
> Horton, but it was last updated in 1994. Surely there is something more
> recent, with more modern and current best practices?
>
> Can anyone suggest a couple of books that might help me?
>
> thanks!
>
> -becca
>
>
> -------------------------------------
> "Grant us, in our direst need, the smallest gifts: the nail of the
> horseshoe, the pin of the axle, the feather at the pivot point, the pebble
> at the mountain's peak, the kiss in despair, the one right word. In
> darkness, understanding."
>
>
> Paladin of Souls (HB page 35), Lois McMaster Bujold
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Create and publish documentation through multiple channels with
> Doc-To-Help. Choose your authoring formats and get any output you may need.
>
> Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.
>
> http://bit.ly/doc-to-help
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
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>

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.

http://bit.ly/doc-to-help

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
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Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

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References:
Designing online help - book suggestions?: From: Becca

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