RE: Most innovative user doc output

Subject: RE: Most innovative user doc output
From: "Steve Janoff (non-Celgene)" <sjanoff -at- celgene -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>, Nancy Allison <maker -at- verizon -dot- net>
Date: Wed, 20 Jun 2012 10:49:27 -0700

Nancy, I can't get a sense of whether you mean strictly innovative output format or innovative content design (information design). A "Chutes and Ladders"-style poster-size infographic is innovative information design (presentation). eBooks and wikis are, at least today, somewhat innovative output formats. HTML Help was innovative in its day but no longer. So delivery of documentation is changing with the times, but I've found that the most useful, well-done, and innovative pieces (both consumed and created) have broken out of the mold of traditional content models. For example, they tend to be more graphic, or involve interaction or multi-media in some way -- and so are usually more time-and-labor intensive and costly.

Just my 2c.

Steve

PS - I suppose if you had the skills you could write a poetic or literary user doc and that would be a more innovative use of text.

-----Original Message-----
From: On Behalf Of Nancy Allison
Sent: Wednesday, June 20, 2012 7:06 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Most innovative user doc output

Hi, all.

I'm trying to free myself of old assumptions about user documentation, so I'd like to canvass the group to find out what user doc you've seen recently that struck you as (1) useful and well done and (2) innovative in some way. Something beyond the usual PDF/online help combo, in other words.

Have you seen user info provided in i-Phone apps, Twitter, e-book format, wikis?


Thanks for any and all suggestions.


--Nancy

*********************************************************
THIS ELECTRONIC MAIL MESSAGE AND ANY ATTACHMENT IS
CONFIDENTIAL AND MAY CONTAIN LEGALLY PRIVILEGED
INFORMATION INTENDED ONLY FOR THE USE OF THE INDIVIDUAL
OR INDIVIDUALS NAMED ABOVE.
If the reader is not the intended recipient, or the
employee or agent responsible to deliver it to the
intended recipient, you are hereby notified that any
dissemination, distribution or copying of this
communication is strictly prohibited. If you have
received this communication in error, please reply to the
sender to notify us of the error and delete the original
message. Thank You.
*********************************************************


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.

http://bit.ly/doc-to-help

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


References:
Most innovative user doc output: From: Nancy Allison

Previous by Author: RE: What is happening to us -- was RE: What's wrong with this headline?
Next by Author: RE: RE: Most innovative user doc output
Previous by Thread: Re: Most innovative user doc output
Next by Thread: Re: Most innovative user doc output


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads