RE: Show what I'm doing, show what you're doing

Subject: RE: Show what I'm doing, show what you're doing
From: "Margaret Cekis" <Margaret -dot- Cekis -at- comcast -dot- net>
To: "'McLauchlan, Kevin'" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 16 Nov 2012 13:08:20 -0500

Kevin McLauchlan asked about security concerns when allowing a co-worker, or
several persons in a web meeting to see your desktop or an application, or
to let another person control an application on your PC in an application
like Go To Meeting.
My employer uses WebEx. There is a corporate WebEx account, and anyone who
has a good reason can call the WebEx number, request and register a session,
and invite other participants. When I've needed access to a new version of
software being developed, one of the developers would set up a WebEx session
with me, then take over my PC, verify that I had the requisite support
software (such as SQL or Dot. Net), check the settings, then install the
test or demo version of the software that I would be writing a manual for.
Unless you specifically choose to record a session, it will not be saved. It
was the company's standard practice (the developers are in another state)
and I never thought about the security issues.

Like anything else, I think there is a potential for abuse, but if the
company subscribes to a reputable service, is billed for its usage, and
audits the billing records, someone should review the usage and spot any
questionable or unauthorized sessions. I don't know if there are any similar
applications that allow only for one-on-one interactions.
Margaret Cekis, Johns Creek GA

Writer Tip: Create 10 different outputs with Doc-To-Help -- including Mobile and EPUB.

Read all about them:

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @


Show what I'm doing, show what you're doing: From: McLauchlan, Kevin

Previous by Author: RE: Referring to a figure or table - without using numbers
Next by Author: RE: Possible to encrypt "free" mail?
Previous by Thread: Re: Show what I'm doing, show what you're doing
Next by Thread: RE: Show what I'm doing, show what you're doing

What this post helpful? Share it with friends and colleagues:

Sponsored Ads