RE: How does your team track document requests?

Subject: RE: How does your team track document requests?
From: "Porrello, Leonard" <lporrello -at- illumina -dot- com>
To: Robert Powers <robp59 -at- gmail -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 23 Jan 2013 15:44:43 +0000

I used Bugzilla at my last gig. It worked great. By now, they may even have developed a secure, customer facing interface.

-----Original Message-----
From: techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Robert Powers
Sent: Wednesday, January 23, 2013 1:50 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: How does your team track document requests?

I've used various methods over the years: spreadsheets, to do lists, etc.
We're considering using Bugzilla (bug-tracking software) now since the software engineers at my company are very familiar with it. We hope this would allow for more integration with the software development process.

I also posted this question on Quora:
http://www.quora.com/Technical-Writing/How-does-your-team-track-document-requests
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References:
How does your team track document requests?: From: Robert Powers

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