Re: Screen captures

Subject: Re: Screen captures
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: "Weissman, Jessica" <WeissmanJ -at- abacustech -dot- com>
Date: Sun, 10 Feb 2013 11:41:55 -0800

Can you say, "It depends"?

I much prefer minimalist writing that goes through a user interface as
text, with tables for values an parameters. However, if the user interface
is terrible then screen shots may be the user's only hope for using the

Besides that, you may need to check that the manual instructs the user to
complete several discrete tasks, rather than teaches people "to use the
software". The user doesn't care what the developers intended, only how it
can help them to be more productive so they can leave the office on time.

STC Vice President Nicky Bleiel is giving a free webinar on best practices
for creating mobile help.

Learn more:


You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @


Screen captures: From: Anonymous
Re: Screen captures: From: Weissman, Jessica

Previous by Author: Re: Upload/Download -- definition
Next by Author: Re: When is it too much information?
Previous by Thread: Re: Screen captures
Next by Thread: Re: Screen captures

What this post helpful? Share it with friends and colleagues:

Sponsored Ads