TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
The message referenced below makes many valid points and is worth reading in its entirety.
The fact remains that practitioners must make conclusive decisions about many such issues despite the lack of guidance from research. Thus, we share and use anecdotes, guesses, experience and gut feelings.
>From the Original Message-----
From: Janoff, Steven <Steven -dot- Janoff -at- ga -dot- com>
I don't see how any of us can offer a conclusive decision based on our
experience if the academics can't. To me it's just guesswork.
STC Vice President Nicky Bleiel is giving a free webinar on best practices
for creating mobile help.