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You might want to take a look at the Hans van der Meij dissertation that Steve Janoff shared. Among other things, we find that, "For learning, the full screen captures manual and the textual manual were significantly better than the partial screen captures manual"; and, " The use of full screen captures
is preferable to partial ones."
Hans van der Meij, John Carroll's collaborator on some early minimalist papers (and books?), did some later work on screen captures and I think he also mentored the doctoral student who specialized in this (at University of Twente), Mark Gellevij.
From: techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Becky -dot- Scott -at- dart -dot- biz
Sent: Friday, February 15, 2013 7:23 AM
To: 'techwr-l -at- lists -dot- techwr-l -dot- com'
Subject: RE: Screen captures
I probably should add that I frequently clip the screen to show only the relevant part, especially if it's the menu bar. If the field is somewhere in the middle of the screen I keep the screen intact from the top to the field, to help users get their bearings.
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STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help.
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STC Vice President Nicky Bleiel is giving a free webinar on best practices
for creating mobile help.