RE: product documentation liability

Subject: RE: product documentation liability
From: Debbie Hemstreet <D_Hemstreet -at- rambam -dot- health -dot- gov -dot- il>
To: Simon <wingman1985 -at- yahoo -dot- com -dot- cn>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 27 Feb 2013 06:09:10 +0000

Look in the pharmaceutical industry, devices, and quality issues - documentation is everything in these industries.

I don't know the link, I'm sure others do. The most well-known documentation flub had to do with a shuttle disaster. The error was traced to documentation!

Hope this helps for a starter...

Deborah


-----Original Message-----
From: techwr-l-bounces+d_hemstreet=rambam -dot- health -dot- gov -dot- il -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+d_hemstreet=rambam -dot- health -dot- gov -dot- il -at- lists -dot- techwr-l -dot- com] On Behalf Of Simon
Sent: Wednesday, 27 February, 2013 2:36 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: product documentation liability

I have been browsing through Google and trying to find cases where manufacturers(or software company) is fined or cases brought against them for their inadequate or simply bad documentation because there is incidents or customer dissatisfaction involved. Are you aware of cases like this?
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
EPUB Webinar: Join STC Vice President Nicky Bleiel as she discusses tips for creating EPUB, the file format used for e-readers, tablets, smartphones, and more.

Learn more: http://bit.ly/12LyN2z

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as d_hemstreet -at- rambam -dot- health -dot- gov -dot- il -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives



************************************************************************************
This footnote confirms that this email message has been scanned by PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses.
************************************************************************************






************************************************************************************
This footnote confirms that this email message has been scanned by
PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses.
************************************************************************************



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
EPUB Webinar: Join STC Vice President Nicky Bleiel as she discusses tips for creating EPUB, the file format used for e-readers, tablets, smartphones, and more.

Learn more: http://bit.ly/12LyN2z

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


Follow-Ups:

References:
product documentation liability: From: Simon

Previous by Author: Deprecated (was When is it too much information?)
Next by Author: Outlook, thunderbird, or...
Previous by Thread: product documentation liability
Next by Thread: Re: product documentation liability


What this post helpful? Share it with friends and colleagues:


Sponsored Ads