Re: product documentation liability
trying to find cases where manufacturers(or software company) is fined or cases brought against them for their inadequate or simply bad documentation because there is incidents or customer dissatisfaction involved. Are you aware of cases like this?
Not too long ago I attended a presentation at STC-Berkeley on this subject: http://www.stc-berkeley.org/MonthlyMeeting/october2012_meeting/meeting_details.shtml. Who knew there was a field called "forensic linguistics" ?!
It was a great topic, and I forwarded this thread to the presenter, Joe Devney, and asked if he could help point us in the right direction.
Joe suggested a book, "Fighting over Words: Language and Civil Law Cases" by Roger Shuy (http://www.stc-berkeley.org/MonthlyMeeting/october2012_meeting/meeting_details.shtml), and said that there's a chapter about product liability cases that goes into great detail about documentation analysis.
Also, Joe said that he's got an article in the February issue of STC's Intercom magazine (which we'd expect to be published by now, but apparently is not), and at the end he includes a list of resources.
HTH, and happy googling for "forensic linguistics" (or even searching for it in Amazon),
EPUB Webinar: Join STC Vice President Nicky Bleiel as she discusses tips for creating EPUB, the file format used for e-readers, tablets, smartphones, and more.
Learn more: http://bit.ly/12LyN2z
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com
Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.
Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com
Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives
- Re: product documentation liability, Monique Semp
product documentation liability: From: Simon
Previous by Author:
Re: Screen shots and drawn-in circles - tip
Next by Author: Re: product documentation liability
Previous by Thread: Re: product documentation liability
Next by Thread: Re: product documentation liability
Visit TechWhirl's Other Sites