expanding without expanding

Subject: expanding without expanding
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 14 May 2013 13:02:16 -0400

All,
I've been doing WebHelp only, for years.

Some procedures have multiple steps and occupy a page or so, if all steps remain "closed".

The same procedure expands hugely if the expanding/drop-down text (including graphic items) in each step are expanded. That works fine in WebHelp.

In WebHelp, a person who is new to our product can expand any step where they are unsure, while an experienced person doesn't need to see all that newbie stuff if they just want a refresher on the order of steps.

Now that we have a mandate to also produce PDF output, such a procedure would be fully expanded, and therefore hugely long for both the newbie and the person with experience.

As a brute-force approach, I could re-write the procedure without the expansion stuff, and have that as the main instruction for all users, and then have a cross-ref to an appendix containing the fully-expanded version, for benefit of newbies.


Is there a better way?

No, we can't use footnotes for the expansions when publishing as PDF.



The information contained in this electronic mail transmission
may be privileged and confidential, and therefore, protected
from disclosure. If you have received this communication in
error, please notify us immediately by replying to this
message and deleting it from your computer without copying
or disclosing it.


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>From our sponsor Doc-to-Help: Want to see a Doc-To-Help web-based Help sample with DISQUS for user commenting?

Learn more: http://bit.ly/13xpg5n

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


Follow-Ups:

Previous by Author: RE: Microsoft Weighs-In (Adobe shifts to subscriptions for software package)
Next by Author: RE: Articulating and Establishing a Vision for Technical Publications
Previous by Thread: Re: Articulating and Establishing a Vision for Technical Publications
Next by Thread: Re: expanding without expanding


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads