Re: OT: Documenting a "wizard"

Subject: Re: OT: Documenting a "wizard"
From: Kate Schneider <kateschneider42 -at- gmail -dot- com>
To: Hannah Drake <hannah -at- formulatrix -dot- com>
Date: Fri, 9 May 2014 10:02:35 -0500

"But, I did put some research into the whole user-user's-users' thing, and
manual vs. guide, and I liked the term guide more than manual -- and then I
found this explanation: "User's Guide -- Because generally only one user
has the guide in his hand at one time." <--- LOL. I appreciate this.

So then, is a "user manual" a manual not about the software, but about how
to operate the user? ;)


On Fri, May 9, 2014 at 9:59 AM, Hannah Drake <hannah -at- formulatrix -dot- com> wrote:

> Haha. Nope. We only need one customer. ;) JK.
>
> But, I did put some research into the whole user-user's-users' thing, and
> manual vs. guide, and I liked the term guide more than manual -- and then I
> found this explanation: "User's Guide -- Because generally only one user
> has the guide in his hand at one time."
>
> And that settled the user-user's-users' decision for me. To each his own!
>
>
> On Fri, May 9, 2014 at 10:55 AM, Chris Morton <salt -dot- morton -at- gmail -dot- com>
> wrote:
>
> > User's Guide?
> >
> > Hopefully there is more than one person who'll purchase/use your
> company's
> > SW. *;<)*
> >
> > > Chris
> >
> > On Thu, May 8, 2014 at 3:09 PM, Hannah Drake <hannah -at- formulatrix -dot- com
> >wrote:
> >
> >> @ Kate -- well, we have a lot of ESL engineers and programmers, so
> >> everything..and I mean everything (every little prompt, warning, error
> >> message) goes through me. Ha! But yes, I'm probably spoiled in the
> amount
> >> of control I have :) As far as the rest of the UI, we really only have
> one
> >> other wizard, and it's not well documented. Currently, we don't print
> docs
> >> for this program, since the User's Guide would be almost 500 8.5 x 11
> >> pages. Instead, the programmers wrote an in-program "University" that
> >> walks
> >> them through everything (in case you're wondering, I write all of those
> >> tutorials and interface tours too). And you're right, I did already do
> the
> >> hard work as far as writing out the text for this wizard!
> >
> >
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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>
> Learn more: http://bit.ly/NNcWqS
>
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--
Kate Schneider
Cell: 402-214-4887
Email: kateschneider42 -at- gmail -dot- com
www.linkedin.com/in/kateschneider/
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Doc-To-Help 2014 v1 now available. SharePoint 2013 support, NetHelp enhancements, and more. Read all about it.

Learn more: http://bit.ly/NNcWqS

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Follow-Ups:

References:
OT: Documenting a "wizard": From: Chris Morton
Re: OT: Documenting a "wizard": From: Hannah Drake

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