Re: Problem emailing a member

Subject: Re: Problem emailing a member
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: "Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>, "'techwr-l -at- lists -dot- techwr-l -dot- com'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 17 Sep 2014 08:09:56 -0700

That's a relay deny message. One of the servers in the relay chain that sends email across the Net has tagged another one as a source of spam and is refusing to accept messages from it.

Try resending. The relay chain is dynamic and the next time it may not happen. If it happens repeatedly, the server that has been tagged for rejection may be yours.

Gene Kim-Eng

On 9/17/2014 5:11 AM, Cardimon, Craig wrote:

When I responded to Dan's post, I got this error message:

"553 Sender is on user denylist (Mode: normal)"

Anyone know what's going on?

Read about how Georgia System Operation Corporation improved teamwork, communication, and efficiency using Doc-To-Help |


You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @


Problem emailing a member: From: Cardimon, Craig

Previous by Author: Re: FW: Getting users to RTFM
Next by Author: Re: Questions about the work day for the Whirlers
Previous by Thread: Problem emailing a member
Next by Thread: RE: Problem emailing a member

What this post helpful? Share it with friends and colleagues:

Sponsored Ads