TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Gene, I agree that there's an investment on the behalf of the consumer. But
I'm not going to pay for access to information (i.e. a magazine
subscription) in the hopes that everything I need to know will appear when
I need it. I invested my time on my terms. I also could have gotten
everything I needed from one source, but I'm a real deliberative type that
likes to look for the solution that fits me best. I guess you could call it
"shopping for support."
On Fri, Sep 26, 2014 at 12:31 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> But there is an investment. All of you invested time to find your
> answers, and you have no way of knowing whether you could have found the
> same answers in a well-written document in the same or less time than it
> took to carry on a discussion in a user forum. For your particular
> example, you probably could have gotten everything you needed from a single
> article in a computer magazine (last month's Maximum PC had a step-by-step
> how-to article for building your own gaming system, for example).
> Gene Kim-Eng
> On 9/26/2014 9:59 AM, Karl Norman wrote:
>> I feel I received and continue to receive high end support from this
>> social community, and they really have no investment in me or my computer
>> being successful (er, just social investment, I guess). Now of course this
>> solution took time and wouldn't be feasible for someone on the job needing
>> to complete the task right now (although there's an entire history of my
>> experience online now, so they could just look at that.).
Aloe Vera of America, Inc.
Read about how Georgia System Operation Corporation improved teamwork, communication, and efficiency using Doc-To-Help | http://bit.ly/1lRPd2l