RE: $500 million for an error in a policy manual

Subject: RE: $500 million for an error in a policy manual
From: Dan Goldstein <DGoldstein -at- nuot -dot- com>
To: "TECHWR-L (techwr-l -at- lists -dot- techwr-l -dot- com)" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 8 Dec 2014 11:52:48 -0500

I can easily imagine someone losing the "in" in "inorganic" during a revision. Any good tech editor would do a change comparison before the manual release, find that subtle but huge change, and verify whether it was intentional.

I agree about the "policy manual." Not having access to the source documents, I don't know whether (a) they really keep their work instructions in a policy manual, or (b) they have separate work instructions, and the reporter was in error.


-----Original Message-----
From: Gene Kim-Eng [mailto:techwr -at- genek -dot- com]
Sent: Monday, December 08, 2014 11:44 AM
To: Dan Goldstein; techwr-l -at- techwr-l -dot- com
Subject: Re: $500 million for an error in a policy manual

I'd like to see more details about this supposed "error." Offhand, I can't think of what sort of typo could result in a mistake that only happens when people are operating in a state of "haste."

Also, why is a nuclear facility doing anything according to a "policy manual" instead of work instructions specific to the operation being performed? This is the kind of facility that should have detailed instructions for everything done on site, from ordering supplies down to disposing of the trash from the cafeteria.

Sounds to me as if the real problem is the lab not employing anyone to create proper work instructions.

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