Re: CMS recommendation?

Subject: Re: CMS recommendation?
From: Chris Morton <salt -dot- morton -at- gmail -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 23 Dec 2014 08:59:30 -0800

Thanks, Robert. I knew the acronyms, but not much more.

The company has prior experience with SharePoint, as do I, and neither of
us consider it to be a useful tool for the repurposing they/I envision. I
also have some experience with Documentum, although it was ten years ago
(!) and was for a very brief period. (My team was practicing with it before
Accenture sent us all packing.)

What I think they have in mind is a tool that only a handful of folks will
ever access... primarily me (if I get the nod to come aboard). I don't
think they're all that interested in HAT, as much as they are being able to
simply repurpose blocks of text (conformance statements and such).

Along the way, and this is likely another topic, they're interested in a
method of retraining shop floor workers that is engaging. For example, one
person may not have used some tool for eight months. Because they follow
very strict QC guidelines handed down by their parent company (along with
safety standards and the like), they expect that person to briefly retrain
on that tool before going ahead with production. We discussed videos.

In essence, I'd be wearing many hats, taking over for their first and only
technical writer who has moved on. I like wearing many hats, so I'm up for
it.

> Chris

On Tue, Dec 23, 2014 at 8:41 AM, Robert Lauriston <robert -at- lauriston -dot- com>
wrote:

> Buying a CMS is like migrating to DITA. If you aren't entirely sure
> why you would do it, don't.
>
> CMS = Content Management System. In the context of technical
> documentation, a CMS is typically an expensive enterprise system such
> as EMC Documentum or SDL Trisoft. People also use the word to refer to
> SharePoint.
>
> HAT = help authoring tool, such as MadCap Flare or Doc-To-Help
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Read about how Georgia System Operation Corporation improved teamwork,
> communication, and efficiency using Doc-To-Help | http://bit.ly/1pJ4zPa
>
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References:
CMS recommendation?: From: Chris Morton
RE: CMS recommendation?: From: Jill Gallagher
Re: CMS recommendation?: From: Robert Lauriston

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