RE: Using Auto Screen Shot Tools ~ Are They Helpful?

Subject: RE: Using Auto Screen Shot Tools ~ Are They Helpful?
From: Jill Gallagher <jill -dot- gallagher -at- outlook -dot- com>
To: Robert Lauriston <robert -at- lauriston -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- techwr-l -dot- com>
Date: Mon, 13 Apr 2015 11:56:10 -0700

Due to the complex nature of our software (medical industry: claims processing, billing, provider services, benefits management, patient/member services, HIPAA, PHI, Obamacare, Medicare, Medicaid, managed care) the use of screen shots (as appropriate...every step doesn't require a screen shot or separate screen shot) in addition to numbered steps and narrative have proven to be essential components of our documentation.
Jill

> Date: Mon, 13 Apr 2015 11:49:11 -0700
> Subject: Re: Using Auto Screen Shot Tools ~ Are They Helpful?
> From: robert -at- lauriston -dot- com
> To: techwr-l -at- techwr-l -dot- com
>
> That's a good comparison. I've rented holiday cabins where I had such
> a hard time finding a turnoff or driveway that I sent friends who were
> coming to meet us photos.
>
> On Mon, Apr 13, 2015 at 11:38 AM, Chinell, Bear BIS
> <David -dot- Chinell -at- fs -dot- utc -dot- com> wrote:
> > Using UI video or (screen shots) to communicate a process is like using a video (or group of photos) to provide directions to your house.
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References:
Re: Using Auto Screen Shot Tools ~ Are They Helpful?: From: Chinell, Bear BIS
Re: Using Auto Screen Shot Tools ~ Are They Helpful?: From: Robert Lauriston

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