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To me, as generally used in tech-writer shop talk, "consumer" means
mass-market, as opposed to "enterprise," big corporations and the
like. I would never use "consumer" to mean "target audience."
I thought it was perfectly clear that Karl meant "I assume a lot of
you write for a mass-market consumer audiences, but everything I write
is for internal use and for government regulators."
On Thu, May 21, 2015 at 12:14 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> We all write "consumer-facing documents," because every document has a
> consumer, whether it's written for paying customers, internal users or
> pointy-headed regulators.
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