Better Way to Deliver Policies and Procedures - Help

Subject: Better Way to Deliver Policies and Procedures - Help
From: "Stuckey, Ginger" <X2BVSHEW -at- SOUTHERNCO -dot- COM>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 2 Dec 2015 19:11:39 +0000

Hello,

First, thanks to all who contribute. I've learned loads over the years. Now to the question.

Where I work, the policies and procedures are archaic, plentiful, and confusing with just way too much paper for people to read and remember. People just do not read them or, if they do, do not remember them or they just plain do not know where they are located and come to me to ask. As the result of a giant change in direction, the company will need new policies, procedures, standards, and guidelines. I'm on a quest to find a better way to write and deliver the new information.

At my disposal, I have RoboHelp, MS Word, Acrobat Pro, and SharePoint. I know RoboHelp has a P&P template that I probably would not use.

What I want to do is provide users with something on their desktop that does one, some, or all of the following:

* Provide updates without disruption. (Tech writing has a web server where I do this for a couple of applications.)
* Provide the entire document in some form.
* Link to a PDF.
* Provide a summary with a link to a PDF.
Just so you know, I am not in charge of the P&Ps and I rarely see them. I think it is because I heavily edit the documentation to remove the shalls, many of the wills, and try to make it as active as possible. I have no proof except that I do not see them. I'm fighting an uphill battle and just might lose but that's OK. Regardless of the outcome, I planted some seeds.
Do not limit yourself to just the thinking with the tools I have at hand. I just need ideas. I've been researching and searching with very little luck so I'm turning to the brain trust because that's how I see you. If you all would find it in you to contribute, I would certainly appreciate it.


Ginger Shew-Stuckey


Ginger Shew-Stuckey
Technical Publications - Design

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


Follow-Ups:

Previous by Author: URL for Document Accessibility Toolbar (DAT) for Word
Next by Author: RE: Better Way to Deliver Policies and Procedures - Help
Previous by Thread: Re: same-named heading1s in different chapters ?
Next by Thread: Re: Better Way to Deliver Policies and Procedures - Help


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads