Re: Content Delivery

Subject: Re: Content Delivery
From: Scott Turner <quills -at- airmail -dot- net>
To: "Stuckey, Ginger" <X2BVSHEW -at- SOUTHERNCO -dot- COM>
Date: Tue, 15 Dec 2015 12:56:01 -0600

We use a program the captures screen operations and use it to deliver work instruction level documentation, and it has an option of EPSS Sentence as part of the output. In short, it appears to reference a shortened version of our text. This seems to apply mostly in training and help scenarios.

The application we are using allows the user to step through the operation, viewing it or interacting with it. Think Captivate, only it is individual screen capture, mouse clicks and keyboarding.

> On Dec 15, 2015, at 12:47, Stuckey, Ginger <X2BVSHEW -at- SOUTHERNCO -dot- COM> wrote:
>
> There is some new information. I limited my search to 1/1/2013 to now and found some information. I even searched the TECHWR-L forum and anything related to EPSS is mostly from the 90s.
>
> Any thoughts on content delivery?
>
> Ginger Stuckey
> Technical Publications - Design
> 205-992-5651
>
>
> -----Original Message-----
> From: techwr-l-bounces+x2bvshew=southernco -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+x2bvshew=southernco -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Robert Lauriston
> Sent: Tuesday, December 15, 2015 12:40 PM
> To: TECHWR-L Writing
> Subject: Re: Content Delivery
>
> What I find online about EPSS is mostly conceptual stuff that's 15-20+
> years old and academic rehashes of that old material. Seems like a
> buzzword that didn't catch on (which would explain the quaint
> "Electronic" in the name.)
>
> On Tue, Dec 15, 2015 at 8:54 AM, Stuckey, Ginger
> <X2BVSHEW -at- southernco -dot- com> wrote:
>> Hi All,
>>
>> My company is about to go through a major software shift away from traditional engineering software to a new software with a new way of thinking. I am working on the documentation plan including help, requirements, configuration, and learning. I've just found Electronic Performance Support Systems (EPSS) for learning ...
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Follow-Ups:

References:
Content Delivery: From: Stuckey, Ginger
Re: Content Delivery: From: Robert Lauriston
RE: Content Delivery: From: Stuckey, Ginger

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