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Ginger Stuckey is looking for new methods of content delivery, and
investigating EPSS:
"There is some new information. I limited my search to 1/1/2013 to now and
found some information. I even searched the TECHWR-L forum and anything
related to EPSS is mostly from the 90s. "
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Ginger:
The current term that encompasses documentation, help, user support,
knowledge bases, etc., appears to be "User Experience" and is abbreviated
"UX". STC has a Usability and User Experience SIG. I suggest that you do
some research using those terms.
Margaret Cekis, johns Creek GA
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