Re: Seeking Online Help Surveys Advice

Subject: Re: Seeking Online Help Surveys Advice
From: "Stuart Burnfield" <slb -at- westnet -dot- com -dot- au>
To: "Techwr-l" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 13 Jan 2016 10:49:16 +0800

One more way to stop people giving you useful information: make the
survey look even faintly like an exercise in harvesting personal
details for your mailing list.

Just yesterday this email arrived:

Subject: Just Launched: Adobe Tech Comm Product Survey 2015!
---
Participate in the Adobe Tech Comm Product Survey 2015 and shape the
future of industry leading tools.

Receive the exclusive survey report from Adobe & stand to win exciting
prizes!

27 Questions. 15 Minutes. 23 Prizes.

It was clearly from Adobe, not a scam - tick.
It looks like they want to base their product enhancements on input
from working TWs - tick.
There's also a slight chance of winning one of a pretty good selection
of prizes - tick.
They send a summary report. Might be interesting - tick.
Looks like it shouldn't take too long - tick.
It's 2016, you idiots - attention to detail! cross.

So apart from that last very minor nit I'm in a good frame of mind and
start the survey.

On the first page, _every _identifying question is required, including
my full name and email address and the name of my organization. Bzzzt!
No survey responses for you, Adobe.

Polite surveys ask at the end, as an optional extra, if you are
willing to be contacted for follow-up.

--- Stuart

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