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Another tangent that happened to me this week. I was asked months ago to
teach a hands-on workshop at our corporate conference. While preparing the
lab document, which participants could take with them, I also had to set up
the system to model the training objectives.
Our system required a lot of testing and server configuration to ensure
everyone started at a known state. I had to perform a lot of the testing,
troubleshoot the log files, reimage the environment and prep the materials
I performed more as a DevOps than a writer. Chances are, our innate
business analyst understands the technical material from the user's needs,
and we speak to those needs in order to position our technology as a
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