RE: Converting to content sensitive documentation

Subject: RE: Converting to content sensitive documentation
From: "Wroblewski, Victoria" <victoria -dot- wroblewski -at- necect -dot- com>
To: "'Caruso, Margaret'" <Margaret -dot- Caruso -at- nexteraenergy -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 20 Sep 2016 21:18:04 +0000

-----Original Message-----
From: Caruso, Margaret
Sent: Tuesday, September 20, 2016 7:29 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Converting to content sensitive documentation

Hi,

I need to put together a plan for converting from non-structured FrameMaker>PDF>web link documentation to context sensitive help documentation. I have some experience at this - 9 years ago I used structured FrameMaker, WebWorks, and ArborText. I know a ton has changed in the last 9 years.

******

You may even want to question why they want context sensitive help. If you had experience with it 9 years ago, context sensitive help really hasn't changed that much, because most people have moved on from it. Just too complicated to produce, too buggy, and pretty much everyone knows how to use a "search" in any basic, compiled help format without the complexity of context sensitive. And unless they have been maintaining their application on the engineering side to support it, it's a lot of work for engineering, also, to get it set up (and it could be possible they don't know this yet).

We do unstructured Frame to RoboHelp. Still as buggy as it ever was for context sensitive help and things need to be manually fixed, not totally automatic. We've been wanting to move away from it for years.

- V
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References:
Converting to content sensitive documentation: From: Caruso, Margaret

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